Privacy Policy Your Information Matters
Royal Home Appliances is committed to protecting your privacy in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains how we handle data when you visit our website or use our services.
Information we collect
We collect information you voluntarily provide, including:
- Name, email address, and phone number.
- Service address and details submitted through booking or contact forms.
- Information shared during phone calls (which may be recorded for quality assurance).
- Operational data needed to fulfill service requests and improve our scheduling.
How we use your information
We use your information to provide services, confirm appointments, send estimates, and improve our customer experience.
- We do not sell your personal information to third parties for monetary compensation.
- We may use trusted service providers (for example phone, hosting, or advertising measurement tools) only as needed to operate the business.
Your rights
As a Canadian resident, you may request access to, or correction of, the personal information we hold about you, and you may withdraw consent for certain processing where applicable.
- To exercise these rights, call (226) 503-8400.
- We retain personal information only as long as needed for service, records, or legal obligations, and we use reasonable safeguards to protect it.
Website content
Content on this website is owned by Royal Home Appliances. You may use it for personal, non-commercial purposes only. Unauthorized copying or distribution is prohibited.